Terms and Conditions
Last updated: 25/01/2026
Welcome to Jhame services (“we”, “us”, “our”). These Terms and Conditions govern your use of our website [website URL] and the cleaning services we provide. By accessing our website or booking our services, you agree to these Terms.
1. Services
We provide residential and/or commercial cleaning services as described on our website. All services are subject to availability and acceptance of your booking.
We reserve the right to refuse or discontinue services at our discretion, including for safety, legal, or operational reasons.
2. Bookings and Appointments
Bookings can be made online, by phone, or by email.
You agree to provide accurate and complete information when booking.
Appointment times are estimates and may vary due to traffic, weather, or previous jobs.
3. Pricing and Payments
Prices are based on the information provided at the time of booking.
Additional charges may apply if the property condition differs significantly from what was described.
Payment due may vary between -before service / upon completion / via subscription.
Accepted payment methods include Pay later/online payment/bank transfer.
Late or failed payments may result in service suspension.
4. Cancellations and Rescheduling
Cancellations or rescheduling must be made at least 48 hours before the scheduled appointment.
Late cancellations may incur a fee .
No-shows may be charged the full service fee.
5. Client Responsibilities
You agree to:
Provide safe access to the premises.
Secure valuables, fragile items, and confidential materials.
Inform us of any hazards, pets, or special requirements before service.
We are not responsible for damage caused by unstable items, improper installation, or normal wear and tear.
6. Satisfaction Guarantee
If you are not satisfied with the service, please notify us within 24 hours. We may, at our discretion, re-clean the affected area. Refunds are not guaranteed.
7. Damage and Liability
We take reasonable care while providing services.
Any claims for damage must be reported within 48 hours of service completion.
Our liability is limited to the cost of the service provided.
We are not liable for indirect, incidental, or consequential damages.
8. Insurance
Jhame services maintains appropriate insurance coverage where required by law. Proof of insurance may be provided upon request.
9. Website Use
You agree not to:
Use the website for unlawful purposes
Attempt to disrupt or hack the website
Copy or reuse website content without permission
All content on this website is owned by or licensed to Jhame Services.
10. Privacy
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect and use your personal information.
11. Termination
We may terminate or suspend services immediately if these Terms are breached or if we believe continued service poses a risk.
12. Governing Law
These Terms are governed by the laws of United Kingdom, without regard to conflict of law principles.
13. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated revision date.
14. Contact Information
If you have questions about these Terms, contact us.
